AI Agents
AI Agent Control Surfaces: Designing Interfaces for Delegated Work
How to design the human-facing interface around AI agents: state, approvals, evidence, interruptions, permissions, and …
Agent Operations
AI Agents
AI Agent Change Management: Shipping Updates Without Breaking Delegated Work
How to manage AI agent changes across prompts, models, tools, memory, evaluations, rollout gates, traces, rollback …
AI Agents
AI Agent Cost, Latency, and Queues: The Operating Budget Behind Delegation
A narrative guide to the practical operating costs of AI agents, including latency, queues, model calls, tool use, …